PRIVACY POLICY FOR URU
Effective Date: 13/4/2026
Last Updated: 13/4/2026
1. PARTIES AND DATA CONTROLLER
This Privacy Policy is issued by Seagreen Media Limited ("Company", "we", "us", or "our"), a company duly incorporated under the laws of the Federal Republic of Nigeria, with its registered address at:
House 1, Road 23, Ngozika Estate, Awka, Anambra, Nigeria
Seagreen Media Limited operates the Uru platform (the "Platform") and acts as a Data Controller in accordance with the Nigeria Data Protection Act, 2023 (NDPA).
2. SCOPE AND APPLICATION
This Privacy Policy applies to all Personal Data processed in connection with:
● Use of the Uru mobile application and website
● Product purchases and service bookings
● In-app messaging and communications
● Payment processing and order fulfillment
● Delivery and logistics coordination
3. CATEGORIES OF PERSONAL DATA COLLECTED
We collect and process the following Personal Data:
3.1 Identity and Contact Data
● Full name
● Phone number
● Email address
● Delivery and residential addresses
3.2 Account and Profile Data
● Login credentials
● Profile details and preferences
● Saved items and activity
3.3 Transaction and Booking Data
● Order details and purchase history
● Booking and appointment records
● Payment confirmations and references
3.4 Communication Data
● Messages exchanged between users and vendors
● Customer support communications
3.5 Location Data
● Real-time or approximate location (subject to user consent)
● Delivery and service addresses
3.6 Payment Data
Payments are processed by third-party providers.
We do not store full card or bank details but may retain:
● Transaction IDs
● Payment status and metadata
3.7 Technical and Usage Data
● IP address
● Device information
● App interactions and logs
4. HOW WE COLLECT DATA
We collect data through:
● Direct user input
● Automated tracking technologies
● Integrated third-party services
5. PURPOSES OF PROCESSING
We process Personal Data for:
5.1 Service Delivery
● Account creation and management
● Facilitating transactions and bookings
● Enabling communication between users and vendors
● Coordinating deliveries via logistics partners
5.2 Platform Optimization
● Personalization and recommendations
● Analytics and performance monitoring
5.3 Security and Fraud Prevention
● Detecting suspicious activity
● Protecting user accounts and transactions
5.4 Customer Support
● Handling inquiries, complaints, and disputes
5.5 Marketing and Communication
● Sending updates, promotions, and offers (with consent where required)
5.6 Legal Compliance
● Meeting obligations under Nigerian law and applicable regulations
6. LEGAL BASIS FOR PROCESSING (NDPA)
We rely on:
● Consent
● Contractual necessity
● Legal obligation
● Legitimate interests (e.g., fraud prevention, service improvement)
7. THIRD-PARTY DATA SHARING
We share Personal Data only where necessary with the following categories:
7.1 Payment Processing
● Paystack
Used for secure payment processing.
7.2 Communication & Messaging
● Zoho (ZeptoMail for transactional emails)
● Termii (SMS/OTP services)
7.3 Infrastructure & Analytics
● Google Firebase
● Algolia
7.4 Automation & Integration
● Zapier
7.5 Logistics and Delivery Partners
● Terminal Africa
● Sendbox
● Konga Logistics
These providers receive necessary data (e.g., name, address, phone number) to fulfill deliveries.
7.6 Vendors (Businesses)
To fulfill orders, bookings, and services.
7.7 Legal Authorities
Where required by law or lawful request.
All third parties are required to implement appropriate safeguards in compliance with applicable data protection laws.
8. INTERNATIONAL DATA TRANSFERS
Some third-party providers may process data outside Nigeria.
We ensure:
● Adequate data protection safeguards
● Contractual data protection clauses
● Compliance with NDPA requirements
9. DATA RETENTION
We retain Personal Data only for as long as necessary to:
● Provide services
● Comply with legal obligations
● Resolve disputes
Data no longer required will be securely deleted or anonymized.
10. DATA SECURITY
We implement:
● Encryption and secure data transmission
● Role-based access controls
● Continuous monitoring and risk assessment
However, no system is completely secure.
11. DATA SUBJECT RIGHTS (NDPA)
You have the right to:
● Access your data
● Correct inaccuracies
● Request deletion
● Restrict or object to processing
● Withdraw consent
● Lodge complaints with the Nigeria Data Protection Commission (NDPC)
Requests should be sent to:
📧 uru@seagreen-media.com
12. DATA BREACH MANAGEMENT
In the event of a data breach:
● We will investigate and assess impact
● Notify affected users where necessary
● Report to relevant authorities in compliance with NDPA
13. AUTOMATED PROCESSING
We may use automated systems to:
● Recommend vendors/services
● Improve personalization
This does not result in legally binding decisions.
14. COOKIES AND TRACKING
We use cookies and similar technologies to:
● Improve functionality
● Analyze usage
● Support marketing
Users may control cookies via browser settings.
15. CHILDREN'S PRIVACY
The Platform is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
16. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically.
Users will be notified of material changes via the Platform.
17. CONTACT INFORMATION
Seagreen Media Limited
House 1, Road 23, Ngozika Estate
Awka, Anambra, Nigeria
Email: uru@seagreen-media.com